
Accessibility support for professionals
To improve the accessibility of tourist establishments for all, Provence Méditerranée offers assistance to destination professionals.

National Tourism and Disability Days
Every spring, as part of the JNTH, Provence Méditerranée offers guided tours of Hyères and Toulon for people with disabilities.
Designed for groups, these tours take you on a voyage of discovery of our region.
Guided tours for groups in Toulon
All year round, guided tours of “Discovering Toulon’s history” and “Mayol Stadium and rugby: Toulon’s passion” are available for groups of people with visual or mental disabilities.
For further information, please contact our groups department.
Brochure in FALC
Download a PDF version of our tourist brochure in FALC format, i.e. easy to readand understand. It’s a method of translating conventional language into language that everyone can understand. The PARIH 83 association worked on the document, which was then proofread by 6 members of the“Quoi 2 Neuf” association. It was then validated by“Inclusion Europe“, the European institution that validates and grants FALC logos.
4 reception desks marked “tourisme et handicap
To give you a better welcome all year round, four Provence Méditerranée reception offices have been awarded the Tourisme et Handicap label for all four types of disability (motor, visual, hearing, mental): Toulon, Hyères, Le Pradet and Porquerolles. All other reception desks are trained to welcome people with disabilities.
ACCESSIBLE VACATIONS
To help you prepare for your stay, or as a guide once you’re there, Provence Méditerranée offers you the brochure Vacances accessibles. Culture and entertainment, activities, accommodation, restaurants, travel: all the information you need for a great vacation is in this guide.
acceo service in toulon
The ACCEO application is a telephone and physical accessibility solution for people who are deaf, hard of hearing, deafblind or aphasic.
This service enables them to communicate free of charge with establishments equipped with a visio with an LSF interpreter, transcriber, LfPC coder or automatic transcription.
accessibility regulations
Download the Public Accessibility Registers (RPA) for our 11 Tourist Information Offices.

Keep in touch
If you are a professional, an Etablissement Recevant du Public (ERP), an Installation Ouverte au Public (IOP), a tourist accommodation, a restaurant, a museum, a leisure facility, and you would like to adapt your activity or your establishment to become accessible?
Amandine DIEMOZ
Tourism & Handicap referent
As an accessibility specialist, Amandine can advise and support you in your accessibility project.
+33(0)4 94 18 53 03
Frequently asked questions?
Where can I park near the Tourist Information Offices?
PRM parking spaces are available within 150 m of our Tourist Information Offices. More information on our Transport and access page
Are there any accessible beaches in Provence-Mediterranean?
Yes, several beaches have been awarded the Tourism and Handicap label. Find out more about the list of approved beaches and the facilities provided for people with disabilities.
Is Mistral public transport accessible?
The majority of regular routes are accessible to people with disabilities. A TPMR service has been set up for adults living in the metropolitan area, subject to certain conditions. More information at www.reseaumistral.com